Articles & Insights

Industry expertise

There are certain industries that have nuances which require experience and understanding. Read about discoveries and unique considerations for a couple of these key areas of industry expertise.

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Industry

Using Tech To Solve Problems In The Semiconductor Industry

Hear from semiconductor industry experts on which technology solutions can make the biggest impact on Sales and Front Office ops.

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Industry

How Outdated Technology is Hindering State Workers’ Compensation Systems

We’re a technology-driven society, and as such have become accustomed to the personalized and on-demand benefits it provides. However, despite how ubiquitous technology advancements are, many government agencies are still saddled with outdated systems.

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Industry

Using Salesforce to Optimize Workers’ Compensation Organizations

Workers’ compensation agencies are facing an ever-evolving industry, from changing workforce demographics to the increased complexity of claims due to continuous regulatory and legislative changes. And many are continuing to navigate this world while still operating from complex, homegrown technology solutions. that no longer meet the needs of the modern workplace or constituent demands.

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In the community & around MST

See what we’re up to, both around the office and in the community.

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  • Community
  • Culture
Community

How MST Solutions is Helping India During its Second Wave of COVID-19

The second wave of the COVID crisis is seriously impacting India. The number of people directly affected by the virus or with affected family members has soared, straining care resources to the breaking point. There are shortages of oxygen, hospital beds, and vaccines. It’s like nothing we have ever seen.

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Community

The People of MST: Janelle Eberling

Meet Janelle Eberling, Practice Lead, Managed Services at MST Solutions.

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Community

The People of MST: Donald Bohrisch

Meet Donald Bohrisch, Senior Salesforce Architect at MST Solutions.

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Insights for any business

We’re not only Salesforce experts, we’re CRM and integration experts. Learn more about what you need to consider to start to move into the digital age or transform your business.

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Article

Are We Chasing Another Unicorn in CDPs?

Don’t get too excited that was the warning from Gartner, the global research firm that identified the digital technology hype cycle, and in 2019 put Customer Data Platforms (CDPs) firmly at its peak.

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Article

Integration Modernization with MuleSoft

Massive technological shifts in any enterprise require the need for a new architecture. The framework and value of the integration play a pivotal role in business outcomes. Organizations are on the outlook for modern and faster solutions that simplifies a rather complex web of integrated data.

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Article

Getting the Most Out of Your Investment: How a CDP Can Grow With Your Company

Customer Data Platforms (CDPs) have experienced exponential growth in 2020. The number of companies that have deployed a CDP in 2020 compared to previous years has almost doubled, and according the the 2020 CDP Report, 73% of companies surveyed say that a CDP will be a critical component of their customer experience efforts going forward.

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Article

Customer Data Platforms: Here to Stay (and Why That’s a Good Thing)

Customer Data Platforms (CDPs) are a growing trend in the world of digital data, and were recently listed by Forbes Magazine as one of their Top Ten Digital Transformation Trends of 2021.

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Article

How to Build Connected Customer Experiences with MuleSoft and Customer 360

One of the biggest challenges when it comes to creating connected, personalized customer experiences is managing multiple systems that are disconnected from one another.

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Article

How to Maximize the Investment in Salesforce with MuleSoft

Salesforce has become one of the most pervasive CRMs for facilitating sales, supporting services, and empowering responsive customer engagement, but without a strategy and system for integration, valuable enterprise data can quickly amass in cloud and data silos. With 89% of IT leaders reporting that data silos inhibit digital transformation initiatives, data aggregation is the key to successful technology adoption, maximized investment, and improved business performance.

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