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We’re a technology-driven society, and as such have become accustomed to the personalized and on-demand benefits it provides. However, despite how ubiquitous technology advancements are, many government agencies are still saddled with outdated systems.
Workers’ compensation agencies are facing an ever-evolving industry, from changing workforce demographics to the increased complexity of claims due to continuous regulatory and legislative changes. And many are continuing to navigate this world while still operating from complex, homegrown technology solutions. that no longer meet the needs of the modern workplace or constituent demands.
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The second wave of the COVID crisis is seriously impacting India. The number of people directly affected by the virus or with affected family members has soared, straining care resources to the breaking point. There are shortages of oxygen, hospital beds, and vaccines. It’s like nothing we have ever seen.
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Don’t get too excited that was the warning from Gartner, the global research firm that identified the digital technology hype cycle, and in 2019 put Customer Data Platforms (CDPs) firmly at its peak.
Massive technological shifts in any enterprise require the need for a new architecture. The framework and value of the integration play a pivotal role in business outcomes. Organizations are on the outlook for modern and faster solutions that simplifies a rather complex web of integrated data.
Customer Data Platforms (CDPs) have experienced exponential growth in 2020. The number of companies that have deployed a CDP in 2020 compared to previous years has almost doubled, and according the the 2020 CDP Report, 73% of companies surveyed say that a CDP will be a critical component of their customer experience efforts going forward.
Customer Data Platforms (CDPs) are a growing trend in the world of digital data, and were recently listed by Forbes Magazine as one of their Top Ten Digital Transformation Trends of 2021.
One of the biggest challenges when it comes to creating connected, personalized customer experiences is managing multiple systems that are disconnected from one another.
Salesforce has become one of the most pervasive CRMs for facilitating sales, supporting services, and empowering responsive customer engagement, but without a strategy and system for integration, valuable enterprise data can quickly amass in cloud and data silos. With 89% of IT leaders reporting that data silos inhibit digital transformation initiatives, data aggregation is the key to successful technology adoption, maximized investment, and improved business performance.