Articles & Insights

Industry expertise

There are certain industries that have nuances which require experience and understanding. Read about discoveries and unique considerations for a couple of these key areas of industry expertise.

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  • Healthcare
  • Manufacturing
  • Nonprofit
  • Public Sector
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Industry

Why State Workers’ Compensation Systems Need to Modernize Now

Recent legislative measures and healthcare changes have demonstrated the need for administrative systems that can adapt quickly, yet many states continue to be burdened with outmoded technology that fails to meet the needs of the changing environment.

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Industry

Getting Integrated: A Closer Look at Nonprofit Program Management

In this edition of Getting Integrated, Dylan Ebersole, the Nonprofit Practice Lead at MST Solutions, answers questions about the challenges nonprofits face today, how technology is changing the industry, and how nonprofit program management software can be used to improve nonprofit programs.

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Industry

6 Tips for Deploying Salesforce Across Your Nonprofit

Industry insiders overwhelmingly cite technology as a crucial element of running a successful nonprofit organization and are prioritizing solutions that allow for flexibility and scalability when it comes to building internal and external relationships.

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In the community & around MST

See what we’re up to, both around the office and in the community.

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  • Community
  • Culture
  • Our Difference
Community

“Each For Equal” – Celebrating Gender Equality

International Women’s Day is a global day (March 8) celebrating the social, economic, cultural and political achievements of women. The day also marks a call to action for accelerating gender equality. This year, the IWD theme was each for equal #EachforEqual. It is more than a hashtag. People recognize it’s not just a women’s issue, it’s a human rights issue.

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Community

MST Solutions & Arizona Commerce Authority team up to help small businesses prepare their Paycheck Protection Program applications

MST Solutions and the Arizona Commerce Authority (ACA) recently combined their resources to quickly create a loan calculator and application instructions to ensure small businesses seeking relief can get a head start on preparing their PPP loan applications.

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Community

MST Solutions Joins the Pledge 1% Movement, Makes Commitment to Integrated Philanthropy

MST Solutions is extremely excited to join the Pledge 1 % movement to devote one percent of employees’ time to improve communities where our employees live and work.

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Insights for any business

We’re not only Salesforce experts, we’re CRM and integration experts. Learn more about what you need to consider to start to move into the digital age or transform your business.

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  • CRM
  • Enterprise
  • Marketing Automation
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The Future of Transformation
Article

The Future of Transformation is the Connected Enterprise

In 2016, IDC released its FutureScape report that made several important predictions for the IT industry and digital economy for the years ahead. One important one was that by 2020, all enterprises’ performance would be “measured by a demanding new set of digital transformation-driven benchmarks,” calling for a 20 to 100% improvement in business performance. But more importantly, the report predicted at least one third of the top companies across every industry would fail to reach these new benchmarks.

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Article

Why Build a Connected Enterprise and How to Know When You’re Disconnected

Why build a connected enterprise? It will be the only way to survive and thrive in the next evolution of business, particularly as the concept of “business as usual” has been completely disrupted over the last several months.

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Article

So You’ve Implemented Salesforce, Now What?

Organizations invest in tools such as a CRM like Salesforce with the best intentions of using it to streamline operations, only to have it remain largely unused six months to even a year or two down the road.

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Article

How to Build an All-Star Salesforce Team

The following are the primary roles needed to manage and maintain Salesforce teams in a continually evolving and growing organization.

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Article

5 Key Steps to a Successful CRM Implementation

How can you ensure your CRM implementation is successful and you get the most out of the investment? There are five techniques you can leverage to avoid the common pitfalls associated with failed CRM implementations.

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Article

Do You Need a Salesforce Managed Service Provider?

The most effective Salesforce organizations will not remain stagnant. To get the most out of your Salesforce you are going to need someone to maintain and manage it. But how do you decide who is best for your organization?

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