Articles & Insights

Industry expertise

There are certain industries that have nuances which require experience and understanding. Read about discoveries and unique considerations for a couple of these key areas of industry expertise.

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  • Healthcare
  • Manufacturing
  • Nonprofit
  • Public Sector
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Industry

Why State Workers’ Compensation Systems Need to Modernize Now

Recent legislative measures and healthcare changes have demonstrated the need for administrative systems that can adapt quickly, yet many states continue to be burdened with outmoded technology that fails to meet the needs of the changing environment.

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Industry

Getting Integrated: A Closer Look at Nonprofit Program Management

In this edition of Getting Integrated, Dylan Ebersole, the Nonprofit Practice Lead at MST Solutions, answers questions about the challenges nonprofits face today, how technology is changing the industry, and how nonprofit program management software can be used to improve nonprofit programs.

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Industry

6 Tips for Deploying Salesforce Across Your Nonprofit

Industry insiders overwhelmingly cite technology as a crucial element of running a successful nonprofit organization and are prioritizing solutions that allow for flexibility and scalability when it comes to building internal and external relationships.

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In the community & around MST

See what we’re up to, both around the office and in the community.

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  • Community
  • Culture
Community

“Each For Equal” – Celebrating Gender Equality

International Women’s Day is a global day (March 8) celebrating the social, economic, cultural and political achievements of women. The day also marks a call to action for accelerating gender equality. This year, the IWD theme was each for equal #EachforEqual. It is more than a hashtag. People recognize it’s not just a women’s issue, it’s a human rights issue.

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Community

MST Solutions & Arizona Commerce Authority team up to help small businesses prepare their Paycheck Protection Program applications

MST Solutions and the Arizona Commerce Authority (ACA) recently combined their resources to quickly create a loan calculator and application instructions to ensure small businesses seeking relief can get a head start on preparing their PPP loan applications.

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Community

MST Solutions Joins the Pledge 1% Movement, Makes Commitment to Integrated Philanthropy

MST Solutions is extremely excited to join the Pledge 1 % movement to devote one percent of employees’ time to improve communities where our employees live and work.

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Insights for any business

We’re not only Salesforce experts, we’re CRM and integration experts. Learn more about what you need to consider to start to move into the digital age or transform your business.

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  • CRM
  • Enterprise
  • Marketing Automation
  • Mulesoft
Article

Customer Data Platforms: Here to Stay (and Why That’s a Good Thing)

Customer Data Platforms (CDPs) are a growing trend in the world of digital data, and were recently listed by Forbes Magazine as one of their Top Ten Digital Transformation Trends of 2021.

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Article

How to Build Connected Customer Experiences with MuleSoft and Customer 360

One of the biggest challenges when it comes to creating connected, personalized customer experiences is managing multiple systems that are disconnected from one another.

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Article

How to Maximize the Investment in Salesforce with MuleSoft

Salesforce has become one of the most pervasive CRMs for facilitating sales, supporting services, and empowering responsive customer engagement, but without a strategy and system for integration, valuable enterprise data can quickly amass in cloud and data silos. With 89% of IT leaders reporting that data silos inhibit digital transformation initiatives, data aggregation is the key to successful technology adoption, maximized investment, and improved business performance.

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The Future of Transformation
Article

The Future of Transformation is the Connected Enterprise

In 2016, IDC released its FutureScape report that made several important predictions for the IT industry and digital economy for the years ahead. One important one was that by 2020, all enterprises’ performance would be “measured by a demanding new set of digital transformation-driven benchmarks,” calling for a 20 to 100% improvement in business performance. But more importantly, the report predicted at least one third of the top companies across every industry would fail to reach these new benchmarks.

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Article

Why Build a Connected Enterprise and How to Know When You’re Disconnected

Why build a connected enterprise? It will be the only way to survive and thrive in the next evolution of business, particularly as the concept of “business as usual” has been completely disrupted over the last several months.

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Article

So You’ve Implemented Salesforce, Now What?

Organizations invest in tools such as a CRM like Salesforce with the best intentions of using it to streamline operations, only to have it remain largely unused six months to even a year or two down the road.

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