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Far too many government IT and digitization projects end up in failure, with many either delayed or canceled altogether because the budget was exacerbated. While it’s easy to look at these scenarios and point to poor technology, more often than not, it’s misalignment that starts at the procurement and needs definition stage. When this occurs, it influences the entire project and the outcomes.
Think about your own experiences with the brands and organizations you interact with. You’ve likely grown to expect some level of personalization, self-service, and the ability to access information or complete transactions on demand. And that expectation, perhaps once limited to more consumer-oriented experiences, has likely extended across all interactions –– whether it’s with an e-commerce brand or with a government agency.
Most organizations are expected to undergo digital transformation at some point as establishing a digital business has become top of mind across nearly every industry. According to IDG, 91% of organizations have adopted, or have plans to adopt, a “digital-first” business strategy. And for many, this has become a very urgent reality over the last several months.
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Corporate culture doesn’t have to be an abstract concept; instead, it can be a tool that can be leveraged to improve employee performance, build stronger relationships with customers, create a more cohesive work environment, and accelerate growth.
Many companies say they value diversity in the workplace, but more often than not I’ve found the only indication of that value is a cheesy poster on a break room wall.
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Salesforce needs more developers to double its current revenue, but developers have traditionally had to go through Salesforce specific training to work on its platform. To overcome the human capital gap, Salesforce recently introduced the Lightning Web Components.