Articles & Insights
There are certain industries that have nuances which require experience and understanding. Read about discoveries and unique considerations for a couple of these key areas of industry expertise.
- All Industry Articles
- Public Sector
5 Tips to Build a Stronger RFP to Avoid IT Project Failure
Far too many government IT and digitization projects end up in failure, with many either delayed or canceled altogether because the budget was exacerbated. While it’s easy to look at these scenarios and point to poor technology, more often than not, it’s misalignment that starts at the procurement and needs definition stage. When this occurs, it influences the entire project and the outcomes.
Why Government Licensing Organizations Need to Become Customer-Experience Focused
Think about your own experiences with the brands and organizations you interact with. You’ve likely grown to expect some level of personalization, self-service, and the ability to access information or complete transactions on demand. And that expectation, perhaps once limited to more consumer-oriented experiences, has likely extended across all interactions –– whether it’s with an e-commerce brand or with a government agency.
What Should You Budget for a Digital Licensing Solution?
Most organizations are expected to undergo digital transformation at some point as establishing a digital business has become top of mind across nearly every industry. According to IDG, 91% of organizations have adopted, or have plans to adopt, a “digital-first” business strategy. And for many, this has become a very urgent reality over the last several months.
In the community & around MST
See what we’re up to, both around the office and in the community.
- All Community Articles
MST Solutions Supports Local Charity, UMOM, for a Walk at the Zoo
On the beautiful Saturday morning of September 23, 2017, MST Solutions had the opportunity to support UMOM’s Walk for Homeless Families & Youth.
When There’s Not Enough Hand-Outs, Sometimes All It Takes is a Hand-Up
Learn how MST Solutions and The KIND Project are reshaping Arizona communities with actionable knowledge.
Secretary of State, Michele Reagan, Empowers Arizona’s Women in Technology
As women in a male dominated industry we face the challenge of overcoming the perception that the female gender is a deficiency. Read more about how a visit from Michele Reagan empowered the women of MST and our whole community.
Insights for any business
We’re not only Salesforce experts, we’re CRM and integration experts. Learn more about what you need to consider to start to move into the digital age or transform your business.
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