Quick text in Salesforce

Quick text option in Salesforce saves users’ time and increases standardization. With quick text, users can insert predefined messages like greetings, answers to common questions, and short notes. Quick text can be inserted in emails, chats, events, tasks and knowledge articles.

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Mass Reassign Teams

Mass Reassign is a tool to reassign the team members of Account and Opportunity teams. This feature is available only for Accounts and Opportunities.  An account team is a team of users who work together on an account to track collaboration of account-related activities easily.

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