The Sophisticated Healthcare Consumer is Coming. Get Ready.


While true consumerism in Healthcare is still in its infancy, there is little question as to the direction in which the winds are blowing.  It is an eventuality that Healthcare consumers will become knowledgeable and sophisticated, and as they do, their purchase preferences (expectations) will evolve and become vastly more complex. 

More than Ever, Provider IT Organizations Need an Architecture Practice


Few would argue that the Healthcare industry is evolving rapidly.  Traditionally focused on Clinical (i.e. EHR) and Revenue Cycle Management platforms, modern provider Healthcare IT organizations are being asked to provide more transformative capabilities – moving from support function to potential means of differentiation.

Value-Based Care, New Business Models Demand Healthcare CRM


For most industries, Customer Relationship Management (CRM) platforms are consider core systems, powering Sales and Customer Service and other key functions.  For Healthcare providers, however, investments in CRM have been comparatively limited (overshadowed by massive EHR implementations backed by Meaningful Use incentives). 

Another Path to HIE Interoperability for Physician Groups


Since the enactment of the HITECH Act of 2009 and Affordable Care Act of 2010, the lion’s share of Health IT initiatives – whether by hospital or primary/secondary practice – have rightly revolved around implementation and adoption of EMR/EHR systems.  Revenue Cycle and Practice Management systems followed closely behind in priority and visibility. 

Integrating CRM with CMS


Salesforce is one of the cloud-based software solutions for businesses and the world’s most well-known Customer Relationship Management (CRM) software. It helps us improve relationship and understanding with our customers.

Bubble Chart in Lightning Component 

A normal table has two dimensions. A bubble chart gives a three-dimensional representation of multi numeric data. They allow comparison of entities based on their relative position and size. The X-axis and Y-axis represent different numeric data. The position of the plot is a representation of two numeric data and the area of the plot indicates the magnitude (third numeric data). 


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