Industrial Commission of Arizona partners with MST Solutions to significantly improve outdated internal data system processes and enhance customer satisfaction

Established in 1972, the Arizona Department of Economic Security works with families, community organizations, advocates, and state and federal partners to ensure a collective vision that every child, adult, and family in Arizona will be safe and economically secure. Headquartered in Phoenix, the agency, which helps approximately 3 million people annually, is dedicated to caring for the vulnerable and helping Arizonans reach their potential through temporary assistance for those in need.

Headquartered in Phoenix, Arizona, Banner Health is one of the largest nonprofit health care systems in the United States. The system owns 30 acute-care hospitals including three academic medical centers and other related health entities. Banner Health operates in six states: Arizona, California, Colorado, Nebraska, Nevada, and Wyoming.

ACA partners with MST Solutions for sales cloud implementation to improve the salesforce platform’s user adoption. With this, ACA had a 360-deree view of the customer, eliminated repetitive processes and enhanced reporting capacities.