Industrial Commission of Arizona partners with MST Solutions to significantly improve outdated internal data system processes and enhance customer satisfaction

Headquartered in Phoenix, Arizona, Banner Health is one of the largest nonprofit health care systems in the United States. The system owns 30 acute-care hospitals including three academic medical centers and other related health entities. Banner Health operates in six states: Arizona, California, Colorado, Nebraska, Nevada, and Wyoming.

ACA partners with MST Solutions for sales cloud implementation to improve the salesforce platform’s user adoption. With this, ACA had a 360-deree view of the customer, eliminated repetitive processes and enhanced reporting capacities.

ACA partners with MST Solutions for pardot marketing automation implementation to enhance collaboration between sales and marketing. With this, ACA introduced lead tracking and reporting capabilities that drove efficiency.