WorldatWork is a non-profit organization that provides thought leadership, comprehensive education, certifications, research and advocacy to human resources professionals working throughout the world. Its mission is to be the authoritative source for those seeking knowledge and connection as they work to attract, retain, motivate and engage the workforce.
WorldatWork serves more than 70,000 members and subscribers worldwide. However, as its community continued to grow, the functionality of its legacy member management software did not meet certain business requirements. As a result, it found itself in a static environment with little room for scalability. The legacy system was difficult to use, resource-intensive and lacked flexibility to add consistency in their sales process. WorldatWork looked to MST Solutions to develop a solution that would enhance their lead tracking process, accelerate quoting, automate the publication process and offer clients a streamlined, user-friendly experience.