Table-Driven Trigger Management

Table-Driven Trigger Management is one of the vital and powerful features in Salesforce Non-Profit Success Pack (NPSP) and Education Data Architecture (EDA). It highly resonates with the trigger-based applications of education cloud or non-profit cloud. Table-Driven Trigger Management is a design or framework that sits on top of apex triggers to control the order of […]

Chili Piper Integration with Salesforce

Objective:  To get a meeting request from the customer/person/user based on the business user’s availability, the calendar must be set automatically after submission. Based on the meeting type, the customer picks up the slot and submits the meeting request to the business user.  Chili Piper’s features:  Booking meetings with Lead/Contact in Salesforce  Ownership based routing  […]

Muting Permission Set

Muting permissions set is new functionality. By this feature, we can mute the permission already given to the users. You can find the muting permission set in a permission set group. By using the muting permission set, you can revoke the permissions which you do not want to give as part of the permission set […]

Amazon Connect Integration with Salesforce

What is Amazon Connect?  Amazon Connect is one of the services provided by Amazon Web Services (AWS) which is an easy-to-use omnichannel cloud contact center that provides superior customer service at a lower cost. The Amazon Connect instances can be created over numerous availability zones and build multiple paths to telecom providers for fault tolerance […]

Salesforce Functions

About:  Salesforce Function meets business needs with on-demand, elastic scale on trusted infrastructure designed to boost developer productivity by reducing your responsibilities and can be written in standard programming languages like JavaScript, Typescript, Java and so on. It provides seamless access to data in your org and can be integrated with other low code and […]

PDF Generation with OmniScript

Omniscript:  An Omni Script is a declarative scripting tool to create with clicks and drags. Using Omniscript designer we can drag the elements and build the structure to supply the customers with a guided path for completing their business process and complex functionality behind the scenes using Omni script actions.  Data Raptor:  Data Raptor is […]

Anypoint MQ Error Handling using MuleSoft Circuit Breakers – Mule 4

able of Contents  Introduction:  Circuit breakers handle error scenarios and message reprocessing strategy and monitor the API calls. Find the Circuit breakers State explanation below,  Closed State – Everything is working as expected.   Open State –   Number of failures Like timeouts, reaches a threshold, circuit breakers will stop the processing further API requests.     Implementation:   MuleSoft […]

Einstein Sentiment Analysis

In the world of Artificial Intelligence technology, the Einstein Sentiment is a way to forecast whether a sentence is positive, negative, or neutral.  We shall see a use case where the customers sentiment is predicted for a Case record in Salesforce and specifically, we are going to analyze the Description field which contains the details […]

Integrate Conga Sign with Salesforce

Introduction:  The Conga Sign is an E-signature application. Users can start an eSignature process from selecting Salesforce objects by adding signature tags. We can choose a maximum of 10 recipients and specify the signing order Signing activities are tracked and updated in Salesforce.  Prerequisites:   Install the Conga Sign package in your Org.   Configuration of Conga […]