Client Impact Stories

Learn how we were able to transform systems and processes to get the results our clients needed.

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  • Commercial – Other
  • Education
  • Healthcare & Life Sciences
  • Manufacturing
  • Nonprofit
  • Public Sector

How One of America’s Largest Employers Revolutionized Its Hiring Process

Headquartered in Phoenix, Arizona, Banner Health is one of the largest nonprofit health care systems in the United States. The system owns 30 acute-care hospitals including three academic medical centers and other related health entities. Banner Health operates in six states: Arizona, California, Colorado, Nebraska, Nevada, and Wyoming.

Arizona Commerce Authority Creates A 360-Degree View For A Unified Team

ACA partners with MST Solutions for sales cloud implementation to improve the salesforce platform’s user adoption. With this, ACA had a 360-deree view of the customer, eliminated repetitive processes and enhanced reporting capacities.

Arizona Commerce Authority Aligns Sales & Marketing With Pardot Salesforce

ACA partners with MST Solutions for pardot marketing automation implementation to enhance collaboration between sales and marketing. With this, ACA introduced lead tracking and reporting capabilities that drove efficiency.

Industry-Leading Waste Management Company Drastically Increases Efficiency Through QA Automation

The industry leader in recycling and waste disposal services partners with MST Solutions to incorporate a custom-built marketing automation framework. The agency has increased productivity while cutting down on costs.

Progress Residential Partners With MST Solutions To Drastically Increase Efficiency Through An Enhanced Automation Framework

Progress Residential partners with MST Solutions to create a marketing automation framework with Behavior Driven Development (BDD) methodology. Progress Residential now has a functional automation framework to save time, reduce expenses, and improve employee productivity.

Implementing an Automated Flow To Achieve Lead Capturing, Segmenting, Scoring and Nurturing

The Teaching Channel partners with MST Solutions to transition from paper to a platform system with marketing automation platforms. They now can easily track and analyze lead generations with automated facets of the sales processes.

The Arizona Department Of Emergency And Military Affairs Deploys A Modern, Digital Platform To Support Search And Rescue Missions

DEMA partners with MST Solutions to manage end-to-end search and rescue missions functions using Salesforce Lightning, Service Cloud, and Community Cloud. Using the salesforce cloud for the public sector, DEMA has better staff efficiency, system security, and better insights from their data.

Rogers Corporation Partners With MST Solutions For A Salesforce Lightning Conversion That Provides The Best Possible Experience For Its Teams

Rogers Corporation partners with MST Solutions to spearhead its enterprise cloud migration from Salesforce Classic to Salesforce Lightning. The shift enhances user interface experience setting up the organization for future success.

Arizona Board of Fingerprinting Automates Application Process, Enhances End-User Experience with Salesforce

Arizona Board of Fingerprinting partners with MST Solutions to marketing automation platforms and ensure data integrity of their processes.

The State Of Arizona Modernizes Technology To Provide A Better Experience To Its Customers And Employees

The State of Arizona partners with MST Solutions to have their own Salesforce Lightning platform and integrate Salesforce with a Customer Portal for online services. This helps the state save thousands of labor hours in data entry, application review, and customer notifications each year.

Industry Leader In Recycling And Waste Disposal Services Empowers Its Employees To Create Top-Notch Customer Experiences

The industry leader in recycling and waste disposal services partners with MST Solutions for a knowledge management tool that seamlessly integrates salesforce solutions for the public sector. The agency has maximized agent productivity, reduced contact center volumes, and increased customer trust.

The Industry Leader In Recycling And Waste Disposal Services Increases Customer Satisfaction With Live Text Message Support, Lowering Operating Costs

The industry leader in recycling and waste disposal services partners with MST Solutions to integrate a sales automation system to send live messages. The agency has increased customer engagement due to personalization in a short time.

City Of Albuquerque Economic Development Partners With MST Solutions To Deliver A Comprehensive Solution For Implementing News Systems To Help Small Businesses Get Funds Quicker.

The CABQEDD partners with MST Solutions to digitalize and automate their existing processes using salesforce marketing cloud. Through this, they were able to have comprehensive reporting and streamline workflows.

Arizona State Land Department’s Transformation To The Cloud Enables Modern Customer Experience And Operational Efficiency

ASLD partners with MST Solutions for strategic planning and governance in leveraging salesforce cloud for the public sector to help go completely digital in their processes. By doing so, ASLD has better service delivery capabilities, enhancing customer experience.

Microchip Technology Raises Team Efficiency And Performance

Microchip teams up with MST Solutions for seamless scalability of salesforce for manufacturing for better client engagement. Microchip now has timely access to product knowledge with the enterprise cloud transformation, fostering collaboration throughout the organization.

Legacy Intake Form And Database Converted With Ease To Salesforce

SARRC partners with MST Solutions to bring out the versatility of salesforce for nonprofit organizations to modernize legacy processes. By eliminating manual data entry, they greatly improved visibility on their clients.

Nonprofit Customizes Salesforce, Vital Data Opens The Door To Funding Opportunities

Be A Leader Foundation partners with MST Solutions to open new doors in fundraising CRM that helps students to succeed in higher education. With customized salesforce, BALF could analyze the impact and effectiveness of programs through automation and beyond.

Make-A-Wish Foundation Manages Wish And Volunteer Information Through The Cloud

Make-A-Wish teams up with MST Solutions to upgrade salesforce nonprofit cloud and fundraising software to implement better donor and volunteer management. This helped the organization to save more time improving their visibility and engagement while increasing its wish-granting capacity.

Worldatwork Uses Salesforce Sales Cloud And CPQ To Enhance Customer Experience And Empower Its Teams

WorldatWork partners with MST Solutions to configure salesforce cloud and nonprofit CRM software to streamline their product list, automate processes for quotes and publications, increasing customer engagement.

Luxury Custom Home Builder Makes Customers Feel Right At Home With Salesforce CRM And Marketing Cloud

Starwood Homes partners with MST Solutions to implement salesforce marketing automation and marketing-cloud services to personalize and customize their processes. This allows them to get valuable sales and nurturing experience for leads, prospects, and clients.

Reducing Roadblocks With Salesforce Lightning And Reliable Support

SkyTouch Technology partners with MST Solutions to assess their existing Salesforce application and enforce CPQ for Salesforce. The new solutions enable customized reporting dashboards and set the standards for administrative support.

Seamless Integration Creates Amnesty Between Platforms- Saves Up To 6,000 Work-Hours Per Year

Liveops partners with MST Solutions for salesforce marketing cloud CRM to track and capture agent information accounts, hiring information, and more. Liveops now has a 360° view of their contractors, eliminating costly and demoralizing delays to create a stellar agent experience.

Industrial Commission Of Arizona Partners With Mst Solutions To Significantly Improve Outdated Internal Data System Processes And Enhance Customer Satisfaction

The ICA partners with MST Solutions in updating their legacy COBOL systems using salesforce for public sector to improve the user experience significantly and eliminate manual processes. Utilizing the flexibility of salesforce and MuleSoft, ICA improved on the performance of critical functions.

Salesforce Health Cloud Integration & Automation Provide Insights Across A Single System

Community Wellness Ventures partners with MST Solutions to implement Salesforce Health Cloud and deliver an integrated, scalable platform that drastically reduced manual tracking, provided bandwidth for better engagement with patients, and kept pace with dramatic business growth.

From Salesforce Classic To Salesforce Lightning For Maximum Capability

GPEC partners with MST Solutions to migrate to Salesforce Lightning via salesforce marketing cloud implementation. GPEC now enjoys better user adoption while improving data consistency and productivity throughout the organization.

Montana Department Of Commerce Unlocks Detailed Program Visibility To All Their Relevant Stakeholders

The Montana Department of Commerce partners with MST for strategic planning to implement a custom program management system using the salesforce cloud for the public sector. The agency now has increased user adoption and reporting efficiency.

Improving Cross-Organization Minded Architectural Practice

Banner Health partners with MST Solutions to transform their electronic health records to align varying disciplines with a broader vision. Doing so, enables better solutions governance, formalized architectural communication and collaboration with standardized architectural artifacts.

Nonprofit Deepens Donor Relationships With Custom Salesforce Integration

BBBS AZ teams up with MST Solutions to upgrade their salesforce nonprofit with donor management software that works well with Quickbooks. BBBS AZ now has reliable data synced across channels and vital insights into volunteer relationships with these integrated connections.