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Reforming the healthcare industry

Changing inefficient processes to improve the patient experience.

Rapidly-changing rules and regulations
pose a problem for healthcare providers:

How do you manage reimbursements effectively to turn your focus back to the patient experience?

Centers for Medicare/Medicaid Services (CMS), state regulators and payers update claims and compliance rules and insurance plans so frequently that staying current with the changes becomes challenging. This roadblock results in not receiving the appropriate reimbursements, directing time away from enhancing the overall patient experience.

Stay current with regulations and compliance
Get process automation to avoid ongoing frustration with frequent industry changes.
Streamline reimbursements to get paid in full and on time
Implement our paperless system to avoid giving services at an involuntary discount.
Give your patients the experience they deserve
Rely on our knowledge of healthcare-industry CRM integration to turn the focus back to your clients.

Adaptability in compliance processes is necessary to a successful patient experience.

Spending time on fluctuating rules and requirements for services reimbursement instead of improving the patient involvement creates frustration. We understand the complexities of the ever-evolving landscape you navigate on a daily basis. Our deep focus on the right foundation and system integration enables a workflow automation you can rely on. Together, we’ll build a process that increases compliance, improves your revenue cycle management giving you the outcome you desire.

Your Roadmap to Results

A well-designed foundation with a competitive advantage.

Building a better process to stay current with rules and compliance updates starts with a comprehensive overview of your back office processes. Our Three D approach ensures we work side-by-side with you to identify roadblocks and create efficiencies to eliminate them so you get paid on time, giving more attention to your patients.

DISCOVER
DESIGN
DEVELOP

Achieving a clinician-friendly outcome with process adaptability

We’re empathetic to your desire as a clinician to shift the focus back to your patients. Achieving this relies on a simplified back office that adapts quickly. Our close-engagement model means we work with you during implementation to deliver a plan based on your specific needs. Gain an efficient process through:


Paperless office workflow
Consistent & reliable compliance adaptation
Relevant data capture & accessibility
Customized & flexible automation tools
Seamless Request for Proposal (RFP) process
At Pacific Pulmonary Service we specialize in serving patients with Chronic Obstructive Pulmonary Disease (COPD), Obstructive Sleep Apnea (OSA) and Congestive Heart Failure (CHF). We deliver exceptional care and services for Home Oxygen Therapy, Sleep Therapy and Nebulized Medications. We are extremely pleased with MetaSoftTech's performance, and look forward to our continuing our successful partnership.
Wing Yu
Pacific Pulmonary Service
While true consumerism in Healthcare is still in its infancy, there is little question as to the direction in which the winds are blowing. 
For most industries, Customer Relationship Management (CRM) platforms are consider core systems, powering Sales and Customer Service and other key functions.  For Healthcare providers, however, investments in CRM have been comparatively limited.