Salesforce Administrator

Full Time
AZ, Chandler
Posted 2 weeks ago

MST Solutions offers a unique environment for professional growth.  We live a culture of service and enjoy productive, positive relationships with our clients.  We believe in humility, collaboration, and look to grow ourselves at every opportunity.  We are growing something special together and invest in our team members’ learning and development to achieve positive business outcomes.  We’re looking for hungry, humble, and smart people to join us on this great journey.

Over the past year, MST Solutions has realized significant organic growth as a result of our team’s success in delivering value through innovative technology solutions to our clients. To build upon this momentum, we are accelerating our technical capability with the addition of various positions. While success in this role will have an immediate impact on MST’s growth, the opportunity for personal advancement is unlimited.  Recognized as one of the “Best Places to Work” by the Phoenix Business Journal for 2017 and 2018.

 

Responsibilities

  • Assist in requirements gathering and story creation for clients to ensure scope of work has been properly assessed and ensures configuration is considered first
  • Work closely with other Salesforce experts to perform configuration tasks
  • Ability to manage multiple complex projects across multiple business groups
  • Create new materials for training on CRM functionality
  • Provide support for various clients during support tracks or for retainer projects
  • Assist in the creation of workflows, Process Builder, Flows and custom object design and build
  • Create custom reporting and dashboards within Salesforce.com for multiple clients
  • Assist in building proofs of concepts or prototypes for various business needs
  • Work closely with junior Salesforce Administrators to aid in skill development
  • Provide support for MST’s internal Salesforce environment performing regular Salesforce Admin functions such as building reports, updating page layouts, creating workflows, managing user access, etc.
  • Provide candid, transparent and effective communication to empower, ensure alignment and enable success

Qualifications

  • Certified Salesforce Administrator
  • At least 3 year of working experience as a Salesforce Administrator
  • High level expertise with Microsoft Office Suite
  • Demonstrable change management and compliance experience
  • Knowledge and experience with Agile practices
  • Excellent communication and organization skills
  • Great collaboration skills with positive attitude
  • Ability to work independently, as well as part of a team
  • Strong oral and written presentation skills internally and externally
  • Experience in working with external customers
  • Located and able to work in the U.S. and able to travel locally in the Phoenix market​

Desired Qualifications

  • Certified Platform App Builder
  • Experience in Salesforce Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, and Mobile
  • BS degree with applicable experience

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