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Industry Articles

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The most effective Salesforce organizations will not remain stagnant. To get the most out of your Salesforce you are going to need someone to maintain and manage it. But how do you decide who is best for your organization?
So you’ve implemented Salesforce, but do you have a plan for maintaining it? A plan is essential to not only swiftly and proactively addressing issues before they become full-blown problems, but also to ensuring the system grows and evolves with your organization.
Salesforce is a powerful tool that can have a dramatically positive impact on your organization’s operations and bottom line. But the same features and functions that make it so impressive also add layers of complexity to implementing it.
Technology and patience have forever changed the way we expect to interact with brands, products and services. This has placed immense pressure on businesses to rethink their digital footprint and how they will deliver an unforgettable and seamless experience in a way that differentiates them.
Just how severe is physician burnout? A 2019 report by Medscape put it at approximately 44% –– nearly half of the more than 15,000 respondents across 29 specialties who have long-term, unresolved stress that often results in exhaustion, overwhelm, detachment, and lack of feeling personal accomplishment. What’s to blame?
The emphasis on relationships in health care has created a heightened awareness around the patient experience. Applying design thinking to the patient and provider experience has become essential. Read more...
What’s more important than data in health care? It’s putting that data into action to gain a cohesive picture of the patient. A 360-degree view can help inform decision-making, support care management, reduce avoidable errors and readmissions, improve outcomes, and enhance the experience for all healthcare stakeholders. How do you unlock this data? Read more...
The patient journey looks much different today than it did several years ago. From diagnosis to treatment, most patients have many more stops along the way than ever before. They might visit a physician, diagnostic imaging center, hospital, outpatient rehab therapist, and the list goes on, before their care plan is complete.
The patient journey looks much different today than it did several years ago. From diagnosis to treatment, most patients have many more stops along the way than ever before. They might visit a physician, diagnostic imaging center, hospital, outpatient rehab therapist, and the list goes on, before their care plan is complete.
The patient journey looks much different today than it did several years ago. From diagnosis to treatment, most patients have many more stops along the way than ever before. They might visit a physician, diagnostic imaging center, hospital, outpatient rehab therapist, and the list goes on, before their care plan is complete.