Technical ArticlesPublished articles written by our highly-specialized engineers and developers in their areas of expertise.
As a Salesforce user, we can only view the Events and Calendar in the home page of the Salesforce. Every time the user needs to navigate to the Home Page to track the event details, it eventually increases the manual work.
Napili is a powerful Salesforce Self-service Community template that lets your customers get answers/ideas by posting questions to the community, and search for and view the articles. If they don’t get any solutions/ideas they are looking for, they can submit a Case to Support.