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Our Process

Finding a solution to capture your vision.

 

You don’t need technology, you need solutions and a true partner.

At MST, we use the Roadmap 2 Results, our proprietary delivery framework, adapted for your business no matter where you are in your digital transformation journey. Founded on an SDLC framework, Roadmap 2 Results is specifically designed to drive customers and accelerate and maximize your ROI.

DISCOVER

From pain points to buy-in, there’s an answer

Your business is unique, so we make sure we get to know you. During the discovery phase, we ask questions, listen and learn. We go beyond by exploring the culture, values, goals and challenges that drive your business.

DESIGN

A solution aligned to your core needs

Built to meet the nuances of your business, we design a solution specifically for you. We focus on out-of-the-box functionality and configuration to deliver results for the long-term success of your business.

DEVELOP

Your vision, ready and implemented

From construction to integration to testing and launch, our proprietary DevOps methodology delivers an agile and efficient software solution.

A foundation for success

Change doesn’t have to be scary. We provide change management guidance through training and communication to ensure all stakeholders have a positive adoption experience.

Arizona State Land Department manages Arizona’s 9.2+ million acres of land for the benefit of Arizona’s public schools and education system. As a way to enhance the methods in which AZ Land delivers in this important mission, MST Solutions and Salesforce worked together to transform the operations of the department from a paper-heavy operation to a completely digital state. Through the delivery of Service Cloud, Customer Communities, Forms Assembly and a document imaging system, we have transformed how customers of the AZ Land engage with the agency and apply for permits for land usage. Behind the scenes we transformed the way the agency processes applications. This resulted in a direct improvement in application processing time, minimizing unnecessary foot traffic and inquiries regarding application status and helping to bring the agency in alignment with the Governor’s proclamation of “conducting government at the speed of business.”
Ryan Johnson, CIO
Arizona State Land Department
Arizona pioneer in CRM and marketing automation solutions strengthens its top management team to further accelerate Southwest expansion
Since the enactment of the HITECH Act of 2009 and Affordable Care Act of 2010, the lion’s share of Health IT initiatives – whether by hospital or primary/secondary practice – have rightly revolved around implementation and adoption of EMR/EHR systems.