Skill based Routing
Salesforce introduced a flexible model called Skills-based routing. Earlier, it was only possible to use Queue-based routing; now, this is a new interesting enhancement in Salesforce Service Cloud available from Spring’18.
Quip
Quip is a smarter cloud-based collaboration platform. Quip combines spreadsheets, documents, checklists and chat with your live CRM data into one seamless experience where Teams can discuss, create and get work done faster from any device with communication and content combined in a new way.
Regular Expression in Apache-JMeter
Apache JMeter is an open source Java based tool which is mainly used for performing Load testing/Performance testing.
CodedUI Test Automation Introduction
UI testing is a type of testing where we need to test what anything the end user will like to do, can do and cannot do in the application while its running. From each form button click to the data is feed to the form gets saved.
Quality Assurance Ops
In this article, let’s see the new trend in testing called “QAOps”. QAOps is a continuous testing strategy used when we need to deliver the software frequently. QAOps is a process for integrated testing and quality assurance during entire development and release phases.
Reliability Testing
Reliability Testing is an important software testing technique that is performed by the team to ensure that the software is performing and functioning consistently in each environmental condition as well as in a specified period. It ensures that product is fault free and is reliable for its intended purpose.
Web-to-Case with reCAPTCHA
As we already know, we can generate Cases from Email and Web using Email-to-Case and Web-to-Case respectively. Now in Spring 17, Salesforce introduces a feature to include reCAPTCHA in the web-to-case from.
Automate Cross-Dataset Filtering with Connected Data Sources
The selection binding techniques area already available in the Wave Analytics but it can be done only by using JSON. Now, without writing any piece of JSON code, we can easily bind more than one different dataset by using Connected Data source. Let’s see how to bind two different datasets using Data Source Connection.
Performance Testing in Agile Development Cycle
The water fall model is getting replaced with agile/scrum model which is the latest trend in the software development. The huge competition for faster delivery of products in the market to the customer is the reason for change behind this. When faster delivery plays the vital role, there will surely be a critical need for maintaining the performance standards.
