Use API Name to Keep Picklist Integration Safe

Whenever possible, try to use the declarative or standard feature such as Approval Processes, Visual Flows, and Workflows because these components are already fully optimized by the Force.com; therefore, it won’t count against most of the governor limits but in some cases business may need complex logic; then we can go for the programmatic features.

Salesforce IoT Cloud

A new and modern grooming technology in IT industry is IoT (Internet of Things). The term Internet of things defines that internetworking of physical devices and those physical devices are embedded with electronic instruments connected to the Internet.

Service Wave App in Wave Analytics

Service Wave App is the first native analytics app for Salesforce users. It combines the trusted power of Service Cloud with valuable insight from Wave Analytics Platform. Service wave App is designed for service agents and their managers.

Why Testing Process Needs Negative Testing?

The main function of a testing team is to determine maximum number of bugs during testing, so that the product will be defect free and the quality of the product is not compromised for any reason.

Force.com Connect for CTI

CTI stands for Computer Telephony Integration also known as Computer Telephony, and enables us to manage phone calls through a computer. It can be used in call centers to redirect calls to right department and also in our home computer to make phone calls.

Question to Case

Question-to- Case is a feature that allows moderators to escalate an unresolved question to a Case. This feature can be used in Chatter and Communities.

Importing Test Cases into qTest Manager

qTest is a test case management tool. It is a product of Symphony. qTest Manager tool is used for test case management. In this article, we can go through importing test cases into qTest. 

Inside the Force.com Query Optimizer

Do you have a query problem? There is a silent killer lurking in your org right now and it’s really hurting user adoption due to query performance. So, what does it mean?