GetFeedback is an online survey software that helps measure customer satisfaction in real time and improves the customer satisfaction. This software has survey builders which we can create the logic with customized themes, color and buttons.
GetFeedback has following features:
GetFeedback survey builder enables the customization of the look and feel interface for the survey page. We can use built-in themes or create your own customization by uploading background image, adjusting the fonts and, selecting the color.
GetFeedback provides you set of content. If you are familiar with PowerPoint presentation, then you are familiar with GetFeedback too. It has same interface and look and feel like PowerPoint has. We can add different types of questions that GetFeedback offers:
- Multiple Choice
- Short Answer
- Picture Choice
- Multiple Choice Grid
- Rating Grid
- Net Promoter Score
- Image Upload
In survey, it will more be annoying thing if the customer Satisfaction survey has low score and needs to answer for the unnecessary question. GetFeedback provides survey logic that we can add the rule to change the questions based on customer’s previous answer.
After completing the survey, you can add the embedded photo about your company, share photo or even you can redirect to other website.
Get started with GetFeedback
GetFeedback is the connected Salesforce app that doesn’t require to install the managed package. You just need to sign up in getfeedback.com. Click here to get started with GetFeedback.com.
Click on Try for Free button and provide your name, email and password to create account. Once you’re done, click on Create Account Button. It will take you to survey builder page.
If you already have GetFeedback account, then click on Sign In.
Enter credentials and click the Sign In button. You will be redirected to Survey page.
You can create survey page either from Template or create a custom survey page. Let us get started with the custom template. Click on Create a survey from Scratch.