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QA Complete — Test Management Tool


QA Complete is a Test management tool that can be used for both manual and automated Testing. It is a tool with powerful test management capabilities that allow us to track all aspects of software quality in an efficient manner. QA Complete supports all aspects of test process and ensures the delivery of high quality software.


  1. QA Complete can be integrated with any number of tools
  2. Customizable as per the tester’s needs
  3. Requirements and tests can be traced to defect effectively
  4. Reports and Dashboards are the key features of QA Complete


  1. Test Case Management – Simple Test Case structuring also allows for focused metrics and clear status report
  2. Test Environment Management – Various environments are linked to individual test cases for effective Test Coverage across different platforms, operating systems, and devices
  3. Defect and Issue Management – Mainly tracks the resolution process of bugs for each release and automatically creates bugs when test cases fail.
  4. Test Automation Integration – Can be integrated with various automation tools, and it allows us to track and report overall (manual and automated) Test Management efforts at a single place
  5. Bug Tracker Integration – Can be integrated with various Bug tracking tools
  6. Shared Documents – Stores all test documents in one central location to improve collaboration


Steps to Setup and Work on the QA Complete  

To manage and produce the right test deliverables, let us assume an E-Work Sight Login Page needs to be tested manually. The following steps and screenshots will explain how we can manage the Test Deliverables using QA Complete Test Management Tool.

Step 1: Log into QA Complete Tool

qa test management tool


Step 2: Create a New Release as E-Work under the Release tab by clicking the Add New icon and click the Add New Item to add an Iteration/Build


Step 3: Navigate to the Test Management Tab -> Test Library -> Add New folder

qa test management tool


Step 4: Navigate to Test Management Tab -> Test Sets -> Create a folder (Add the ‘+’ @ left panel) -> Create a new test set using the Add New icon -> After entering the details click the Submit button -> Navigate to the Tests Tab and Design the steps accordingly

qa test management tool


qa test management tool

qa test management tool



Step 5: To run the Test Sets -> Test Management Tool -> Test Sets -> Click the RUN icon


Step 6: Click the Start Run at the top right corner. Based on the working functionality, select the Run Status and click the End Run option finally.

qa test management tool


Step 7: If any of the steps fail in a Test Set during the run, it prompts to create a defect automatically

qa test management tool


Step 8: When the YES option is selected, a defect is created automatically

Step 9: Navigate to the Defects Tab and view the automatically created bug(s).


Synchronize the QA Complete with JIRA project Management Tool 

To synchronize the QA Complete Test Management tool with the JIRA Project Management tool we must install and configure QA Complete – JIRA Connector.

QA Complete – JIRA Connector:

It is a connector to synchronize JIRA issues with QA Complete Defects or Requirements.It synchronizes the data based on the settings that are done i.e. Unidirectional synchronization/bidirectional synchronization

  1. Bidirectional – Any change made in one system will be updated in the other system
  2. Unidirectional – Changes that are made in the source system will be updated in the destination system [NOTE: Changes made in the destination system will be overwritten by the changes made later in the source system.

Below are the Steps to Synchronize QA Complete with JIRA  

Step 1: Download the latest version of QA Complete – JIRA Connector