Our Company Vision
“To be our customer’s most valued and trusted business partner. To solidify our customer relationships and create value by listening to our customer’s needs and bringing forth the most innovative products and quality solutions.”
MST Solutions was founded in 2012 and has grown exponentially into a global company because of our certified team of highly talented experts who specialize in business technology.
We are unique because are our niche industry expertise paired with our operational process and stellar customer service. Our mission is to create a competitive advantage for our clients by building innovative, user-centric and agile technology.
Driven by our passion for quality and customer service, we build lasting relationships with our clients. We consistently demonstrate the passion necessary to drive excellence. It is a key component that enables us to be diligent, persistent and exceed expectations.
A company’s technology needs to be the foundation of its business strategy, and not constrain it. We discover the strategic needs of our clients’ businesses to determine the technology capabilities needed to support long-term goals.
We help consult and implement technology-related decisions and ensure their operations are agile and effective for enduring results. We then ensure successful management with our business analysts and engagement managers creating milestones and reporting metrics, then our implementation team builds your customized solution.
We pride ourselves as customization experts in Salesforce CRM systems and because of this, are a Silver Partner. Our industry expertise helps clients take their Salesforce platform from a pain point to a success with our customized approaches.Some examples include:
- Consulting a clearly defined sales process using Salesforce CRM
- Implementing a company’s old CRM to Salesforce
- Selecting and implementing a Marketing Automation platform into the sales process
- Training business teams about maximizing Salesforce and to use it effectively
- Customizing Salesforce to align with the company’s business strategies and goals
Our Operations process focuses on the Agile Methodology by continuous improvement and delivering software changes frequently. At regular intervals, we constantly evaluate how to be more effective for our clients.